My clients tell me what I do for them and their teams is nothing short of magic! Here are some of their results....

"the training.....continues to show dividends"

"Gail, the Difficult Conversations training you carried out within our organisation continues to show dividends. We have a more positive and confident workforce; especially in working with our whanau and community.

 We enjoyed your affable and conversant approach, and your open and inclusive style encouraged our staff to engage in learning ‘How to Handle Difficult Conversations’ within a safe and reassuring environment.

 The workbooks you designed for us are full of pragmatic, easy to apply ‘scripts’ and approaches and we now have the tools to deal with potentially difficult situations in a ‘win-win’ manner."

George Reedy, Chief Executive Officer, Te Taiwhenua o Heretaunga

"relevant  and practical with real solutions"

"Gail's Leadership Development coaching has given me confidence in both how I see myself and how I manage myself as a leader. I came away from each coaching session invigorated and ready to put some of her really useful tools and ideas into practice.

It was challenging but very rewarding as Gail and I worked together to find solutions that allow me to function better as a leader, become a better listener and coach.....My time management is much improved as are my delegation and influencing skills.

Gail's coaching is relevant and practical with real solutions. I am a better person now than I was when we started and I highly recommend working with her if you want to become a better leader."

Peter Davis, Team Leader, Hydrometric Network, Hawkes Bay Regional Council

"much happier, more productive team"

"As a service manager, I have used the services of Positive Pathways for both individual staff coaching and group work and had excellent results in both areas.

Gail has been particularly helpful in assisting staff to achieve their potential, whilst maintaining their professional boundaries, as the service goes through a rapid growth and development phase.

The process has been challenging at times but the result has been a much happier, more productive team who are increasingly clear on what their roles is."

Jennifer Mather, Service Manager, Enliven

"excellent facilitation, conflict management and interpersonal skills".

"As a manager I have worked with a number of personal development coaches, both directly or engaged for the staff I manage. Of these coaches, Gail stands out.

She has all the usual attributes you would expect of a coach i.e. excellent facilitation, conflict management and interpersonal skills.

But she has a rare ability to very rapidly understand different personalities and she adapt the message to create a strong rapport with each person she coaches. (in my experience within the first 15-20 minutes.) It is this rapport which supports people to work through often challenging issues.   

The second is getting to what I call a transformational outcome. My observation is that when you engage Gail as your coach she is able to generate greater understanding and successful resolution, ensuring that tangible and enduring changes take place.

This translates into a valuable investment from both an organisational and personal point of view.

Campbell Leckie, Land Services Manager, Hawke's Bay Regional Council

"one of the most applicable trainings.."

"The Difficult Conversations Course was fantastic and one of the most applicable trainings I have done! It has certainly made an impact on how I manage my team. Thank you once again".

Marnie Raihana, Office Manager, Operations Support, Te Taiwhenua o Heretaunga.

"the most useful training session"

"Gail, thank you so much for this interesting Difficult Conversations workshop. I can honestly say it raised my anxiety to attend, but was the most useful training sesion I have been on in a very long time!"

Di McIntosh, Registered Mental Health Nurse, Te Taiwhenua o Heretaunga

"her services were outstanding"

"We recently contracted Gail to facilitate our Team Building Day at Black & White Accounting and her services were outstanding.

She created a supportive, positive environment which resulted in the whole team actively participating and feeling comfortable contributing to the day.

Her preparation was evident and the day flowed seamlessly with the desired outcomes being achieved in the allocated time.

I highly recommend Gail as a facilitator for any team building or similar days you may be planning for your business."

Kirsten Wise, Director, Black & White Accounting

"helped me better understand and better manage my team"

"I had the pleasure of working with Gail as a Business Coach to improve my ability and confidence as a manager of people.

Gail has a wealth of knowledge and experience and has helped me better understand and better manage my team. This has been to the benefit of the individuals within the team as well as the team as a whole'.

I look forward to availing Gail of her services in the future."

Phil Crombie, Branch Manager, ASB 

"amazed by the number of insights"

" Gail facilitated a Team building day for us. I was pretty amazed by the number of insights gained from what appeared to be deceptively simple 'games' and just how work-related they were. They were a revelation really.

The manual will be a very useful toolbox to have on hand for the future; and the proposed follow-up session will help to set the learning for all of us, I would expect.

I believe that the experience of sharing this day with my team will strengthen us as a working unit and that we will now have a shared language, related to the learning of the team building day."

Sheryl Reed, Manager, Napier Libraries

"positive results working with dysfunctional relationships"

"We have used Gail for a variety of issues and she has achieved positive results for us. This relationship has included one-to-one mentoring, team dynamics and working with dysfunctional relationships.

She has been particularly effective in getting individuals to recognise changes they need to make to assist with building positive relationships. She is willing to challenge, coach and prompt as is required. Gail is very competent at the work she does.


Viv Moule, Human Resources Manager, Hawke's Bay Regional Council


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